Platinum Rooter & Plumbing
Review Summary
- Positive experiences: Customers consistently praise Platinum Rooter & Plumbing for their professionalism, expertise, efficiency, and friendly service.
- Specific services: Successful installations of tankless water heaters, water softeners, and hot water tanks. They also handle leak repairs and address frozen pipes.
- Speed and responsiveness: The company is noted for quick response times, even in emergencies.
- Team members mentioned: Ryan, Bart, Anthony, and Chandler are frequently highlighted for their excellent service and communication.
- Overall satisfaction: Customers highly recommend Platinum Rooter & Plumbing and plan to use them for future plumbing needs. They offer fair pricing and leave work areas clean.

Reviews
View All on Google4.9
(587 reviews)
slick cat
January 18, 2025
Ryan, Bart and Anthony excellent service. Their expertise and professionalism got our 1950’s built home to modern standards. They installed a tankless water heater and softener. It looks awesome and we will more than likely turn to them for our plumbing/gas needs. Highly recommend. Lowest bid and they followed code. They had no problem explaining to us the process and their plans. Ask for Ryan, Bart and Anthony. They’ll get it done. Before->after
RozandMarty Glenn
Ryan and Bart did a great job today! We are so thankful for the perfect install on our new hot water tank! Ryan also was very helpful in answering some additional questions providing us with some valuable information for us to be able to make some good decisions going forward! We really appreciated that guidance! We have used Platinum Mechanical several times and each experience has been A very good one! Thanks again Guys!
Francina Matos
I had a great!! Experience with Platinum Rooter & Plumbing. I experienced my first winter here and my pipes froze over night. I realized I needed a plumber around 6:30AM and by 8 I had Chandler and his team at my home. They were the only plumbing company of the 15 I called prior that could make it out expeditiously. The professionals and swift diagnostic was much appreciated as I also had to run for work. Will definitely be using them as my only plumbers and will highly recommend their services.
Steve Renner
Start to finish Chandler and Anthony did an amazing job. They replaced our leaking water heater in one day! Estimate to completion was done by the afternoon. They were professional, fairly priced, friendly, and efficient! I would definitely give them my recommendation. Thank you! ❤️ Natalie
Wendy Hoffard
We needed a new water heater, and they delivered top-notch service from start to finish. They gave us a fair price, used quality products, and—best of all—installed it the same day! The team was friendly, professional, and left everything spotless. Now, thanks to them, we have hot water again! Thanks Chandler and others!
Katie Jones
Chandler was the absolute best. Texted me with a very professional introduction before he even drove here, explained in excellent detail and had the job done way faster than I would have expected. Also Chandler noted a safety issue in my home while he was here that I greatly appreciate knowing about. So happy I finally found a super professional and effective plumbing service!
Rick Wika
We had a leak in the copper flex pipe that attached to our water heater. We also had a leak in the plastic tube that connected to the humidifier. Chandler Widman assessed the problems explained what needed to be done and in a timely fashion corrected the issues. He also found that water had built up inside the burner area of the water heater. He turned up the heat and asked us to continue to use hot water until the water could evaporate and not damage the heater. This was all done on Saturday evening to which we were very thankful!
Ashley Stanton
Chandler was here within fifteen minutes and did an exceptional job. He was very helpful and professional, getting the job done efficiently while explaining what had occurred. Would definitely call them again!